Using Linux and Windows Website Hosting

November 24th, 2009 Mike Howson 1 comment

Most web hosting companies do not have the capability to mix use of Linux and Windows hosting platforms. In other words, a single website cannot be built with both Linux (PHP, MySQL) and Windows (.NET) technologies. Fortunately, Tier 1 IP offers enterprise class cloud hosting allowing our customers to use Linux or Windows technologies on their sites. In fact, Tier 1 IP’s customers can use both Linux and Windows technologies on a single website! To sign up for Tier 1 IP’s high performance, enterprise class, redundant, load-balanced, clustered, scalable, hosting services with optional Limelight CDN integration, visit http://cloud.tier1ip.com today!

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Racking Up Profits in Cloud Computing

November 16th, 2009 Mike Howson No comments

Racking Up Profits in Cloud Computing.

Rackspace Hosting CEO Lanham Napier on how his company is competing with the likes of Google and Amazon.

To learn more about services from Rackspace or to sign up now, contact Tier 1 IP

Thank You to All of Our Veterans!

November 11th, 2009 Mike Howson No comments

Everyone at Tier 1 IP would like to take this opportunity to thank all Veterans for their service and dedication to our country. We appreciate the sacrifices you and you families have made throughout the years and we thank you for protecting our freedoms. While remembering those we lost, we hope you enjoy this day of joy and honor, veterans.

We would also like to extend our appreciation to the the men and women still in active service to our country, as well as their families.

Whether veterans or active military personnel, the folks involved with the armed services represent the best of our community, our state, and our nation.

We celebrate Veteran’s Day in your honor and we are thankful for everything you do and you have done for for America.

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How important is redundancy and uptime SLA?

November 5th, 2009 Mike Howson No comments

The majority of our customers’ time is spent away from their offices and outside of standard business hours. When the sun goes down you are typically out of the building; however, the sun does not set on the internet — there are no doors to unlock and no lights to turn on. The Internet operates 24/7/365 for online and offline businesses both. No concern for bricks, mortar, or time clocks.

There are so many important online tools for both marketing (presenting your company and product to the market), sales (trading that product/service for revenue), and back office support (infrastructure services)… if you’re not using, or at least thinking about cloud services, you’re soon to be extinct.  Whether you run an e-commerce platform, an oil & gas facility, or a small personal finance company, Tier 1 IP has a hosted solution for your business. Products such as online backup, Hosted Microsoft Exchange, and Dedicated Windows Servers are just a few products that you should review when making technology upgrade decisions. We handle backups and offer a zero downtime guarantee** Contact us today for more details at 817.886.2100.

Business Benefits of Planning a Structured Cabling System

October 23rd, 2009 Mike Howson 1 comment

Within any business, multiple departments compose the business as a whole and in order to prevent the business from falling apart by the weight of its departments, these pieces must actively communicate to keep the business processes operating and producing.  Structured cabling systems are the core communications medium and are often overlooked post installation.  This is an area where business decision makers should not skimp on performance and quality to save a few dollars.  Doing so could cost more money over the long term to troubleshoot, test, repair, or replace.  Planning for the future and implementing a high-performing, name brand, quality structured cable system in accordance with industry standards will allow your networking equipment and computer systems to perform to their potential.

IT equipment has continued to increase in communication speed capacity due to the quick response time by vendors/manufacturers in supplying products.  If a data center manager is faced with a poorly designed cabling infrastructure, the whole process suddenly comes to a grinding halt. To avoid such a situation it is important to obtain advice from an experienced network design engineer, preferably an RCDD (Registered Communications Distribution Designer), during the master planning stages of the construction project.

A cabling system has six subsystems in order for it to be classified as structured. First, it must contain entrance facilities which refer to the building interfaces along with the equipment rooms that store equipment (servers, routers, switches, security systems, telecom equipment, phone systems, etc.) used to serve users connecting to the cabling system. The telecommunication rooms, or closets, house mission-critical equipment and serve as a connection point to two cabling subsystems – the backbone cabling and the horizontal cabling.  These two pieces tie the system together with the horizontal cabling connecting the telecommunication equipment to the workstation outlets. The work-area components connect the end-user equipment to the outlets coming from the horizontal cabling system.  Patch cables are used to connect the users’ equipment (computers, phones, printers) to the work-area outlets.  Patch cables should be less than 16 feet in length.  Patch cables are also used to connect the network switches the the patch panels.  The patch panels are the termination point for the aforementioned horizontal cabling.  In addition to patch panels, network racks or cabinets can also contain fiber optic enclosures.  These boxes protect the sensitive fiber optic strands from getting damaged at the termination points.  The enclosures are also use to patch the fiber cables to GBICs or fiber optical media converters.  All six components can be properly constructed according to industry standards and maintained individually for better organization.

A network design engineer can recommend ways to maximize the structured cabling system’s easability to make ongoing changes to configuration planned today and respond to future equipment technologies as well. Some example recommendations that a network design engineer should make during construction planning are:

• Placing telecommunications IDFs in central locations in the office space to enable clean cable management.
• Telecommunications rooms: MDFs, IDFs and ER should be designed with a 20% to 30% expansion capacity to accommodate future equipment requirements.
 • Planning for future equipment acquisition and business growth in facilities when designing pathways during new construction phases to efficiently plan for future cable installation.
• Recommend a high-performance cabling infrastructure system capable of supporting a variety of communications needs, including voice, data, video, electronic security, and building control.  At a minimum, Category 5e cable should be installed.  Category 6a and fiber optic cables provide the best ROI because they provide the ability to meet both current and future network communication performance requirements.
• When selecting a structured cabling system it is beneficial to get a performance certification that will cover the network’s actual delivery rather than simply the installation of specific products.  Such a certification on a cabling infrastructure guarantees that a system installed today will perform at or above industry standards.  It also ensures that new applications defined for the installation will work.
• Switches should be located in the center of server rows to enable simple and cost effective cable management as well as the efficient addition of equipment. It also shortens cable runs, which translates into cost savings up front and later when MACs (Moves, Adds, Changes) are required.

An effective cable system design coupled with an industry standard installation from Tier 1 IP increases your ROI, minimizes MACs, and reduces your IT administrators’ need to spend time testing, troubleshooting, or replacing the cabling system.  During the commercial construction planning stages of a new data center, office building, or tenant improvement project, it is crucial to spend time anticipating future needs and allow for expansion and technology upgrades in a copper or fiber optic cabling infrastructure.  A qualified network design engineer will ensure that prudent planning and intelligent design are combined with cabling industry standards during installation.  This will result in a structured cabling infrastructure that has a good chance of staying productive for several years, reduces unplanned expenses over time, and provides building occupants with access to high-performance, cutting-edge telecommunications solutions.

All businesses should use structured cabling systems to ensure quick and reliable data communications that help you stay on top of the competition.

Mike Howson is a network consultant who implements structured cabling systems for US businesses and Government in office buildings, warehouses, data centers, and industrial facilities.  For information on Network Cabling, including Cat5e, Cat6, Cat6a, Multimode Fiber, and Singlemode Fiber, he recommends contacting Tier 1 IP, a leading structured cabling installation company.

Business Relocation: Technology To Do List

October 13th, 2009 Mike Howson No comments

Order telecom services for your new location.  Double check if there’s been similar services in your suite.  I recommend ordering services 2 to 3 months before moving (45 days is absolute minimum).  If it is a new building, there’s a slim possibility that the phone company does not have cable underground to the building’s main demarc.  In this case, they are required to provide the installation; however, they have their own time frames.  You don’t want to move a company, then wait for Internet and/or phone service for 30 days, as an example (I’ve seen longer).

Are cubicles (modular funiture) involved with your new office space?

Schedule meeting with architect, IT personell, and structured cabling installation company such as Tier 1 IP to make sure all questions are answered.

Decide if it is time to upgrade your phone system.  How old is your current PBX?  Does it make more sense to install a new VoIP system instead of moving your existing phone system.

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Disaster Recovery and Preparing Your Organization for an Outbreak Such as Swine Flu (H1N1)

October 13th, 2009 Mike Howson 1 comment

Most companies have implemented disaster recover plans for their network infrastructure; however, not many seem to make too much effort to plan continued operations during an epidemic such as what is possible with the Swine Flu.  While everyone at Tier 1 IP hopes that we all remain flu free this season, we have developed a plan to make sure we can continue to operate and provide high quality installation and support services to our clients if an epidemic breaks out. Starting with making sure our employees know about and use proven preventative health practices to remain healthy, including proper diets and regular forms of exercise and stress relief.  Tier 1 IP also has implemented a hosted PBX phone system for our employees to work remotely, including adding a client software version of our Cisco voice over IP phones to each of their laptops.   This coupled with a secure Virtual Private Network (VPN) platform and leading edge remote access tools gives our management and technical staff the ability to operate under many unplanned circumstances.  The ability to work remotely is a crucial aspect of our business and something that ultimately benefits our clients by shortening our time to respond to issues.  Contact Tier 1 IP today if you are interested in implementing a similar virtual office or mobile work solution to reduce your overhead and make your business more efficient.

Data Cable Installations Should Be Neat & Organized

October 7th, 2009 Mike Howson 3 comments

Several states do not require voice and data cable installation techs to be certified or licensed.  This has led to many customers having their cables installed without conforming to industry standards.  Imagine the nightmare this network administrator faces when they need to troubleshoot a connection.  

Here is an example of how not to wire a data center:
bad cabling example 

In the mid-1980s, the Telecommunications Industry Association (TIA) and the Electronic Industries Association (EIA) began developing methods for wiring buildings, with the intent of developing a uniform cabling system that supports multivendor products and environments.  In 1991, the TIA and EIA released the TIA/EIA 568 Commercial Building Telecommunication Cabling standard.  Structured cabling systems are designed by a set of standards specifying hundreds of details on how to install Cat3, Cat5e, Cat6, Cat6a, and Fiber Optic cables.  Experienced technicians understand the benefits of performing a proper data cabling installation.  Some of these benefits include: 

  1. Construction costs can be reduced by up to 30 percent
  2. Moves, Adds, Changes, or Upgrades can be performed more efficiently and customers could realize a savings of up to 40 percent.  
  3. Troubleshooting is simplified and quicker.  Issues on specific wires are easier to isolate  and fix.

Here are a few examples of data cabling done right:

 

Clean network cabling
Clean network cabling

 

Organized Cat6 Patch Cables
Organized Cat6 Patch Cables

 

Certified Data Center Cat6 Cabling Project
Certified Data Center Cat6 Cabling Project

Tier 1 IP ALWAYS performs voice wiring and data cable installations to comply with industry standards.

Web hosting & domain transfer warning

October 5th, 2009 Mike Howson 2 comments

Over the last few days, I have been helping a friend (I won’t mention their name) reinstate their primary business email address.  Unfortunately, my friend did not understand the processes and time frames that run the domain hosting industry.  My friend was having a lot of trouble sending emails to *@yahoo.com and *@aol.com accounts.  I informed my friend that they need to setup a reverse DNS record with their email hosting provider.  The big issue started when their well-known domain and hosting provider (name begins with a 1) could not (or would not) configure a reverse DNS PTR.  My friend became extremely frustrated because they could not send emails to their largest client and subsequently called to cancel their hosting and email account.  This immediately shut down all emails to/from their domain.  I received a panic call asking for help because my friend knew that my company provided hosting services, so we initiated a domain transfer at http://webhosting.tier1ip.com.  My friend made the assumption that they could setup a new account in a few hours.  We initiated a domain transfer and completed all of the required security verification checks and we were told the transfer could take 3 to 5 days.  We are now on day 4 of the transfer process, and we keep getting the run-around from their current hosting provider who has tech support based out of the Philippines stating that the transfer is scheduled to happen within 12 hours.  Our primary data center is in Phoenix, AZ and our support techs are also in the United States.  You may say that my friend should understand that they are still in the 3-5 day window; however, the problem is now much more expensive than the cost of a monthly hosting account — their $14,000 net profit a month customer has called so many times complaining that they need to communicate via email that they are now frustrated are taking their business elsewhere.  The moral of the story is that no matter how frustrated you get with your hosting provider, don’t let it negatively affect your bottom line!  Make sure you setup a new hosting provider and transfer your settings BEFORE you cancel your current hosting account.

Welcome to blog.tier1ip.com!

October 4th, 2009 Mike Howson No comments

Welcome to blog.tier1ip.com - dedicated to helping business owners and IT directors realize the full potention of their employees by implementing best in class network infrastructure solutions.

If you are visiting for the first time, welcome!  If you’ve been redirected from our orignal blogspot blog, thanks for following!